Internet Explorer is deprecated and no longer a recommended browser for launching a VDI desktop. It is recommended to use Microsoft Edge.NOTE: In order to improve the Citrix Receiver. A new window will open, follow the prompted instructions to remove the Receiver. Navigate to the downloaded utility and run the Receiver Clean-Up Utility with administrator privileges (by right clicking your mouse and selecting run as admin). Please watch our VDI certificate selection video for details and to ensure you are selecting the right certificate. Download the cleanup utility from the following site. Once the box to enter your PIN presents, check to see if a second certificate icon appears. Both PIV-Auth and Email certificates may now display when logging in and the system may default to the incorrect one. You can uninstall Citrix Receiver for Windows with the Windows Programs and Features utility (Add/Remove Programs).If you’ve received a new CAC after July 31 , 2020, or you’ve been informed your DLA account has transitioned to PIV-Auth, use the 16-digit PIV-Auth certificate when logging in, otherwise continue using the 10-digit DoD EMAIL certificate. ![]() Worked fine till ver 29 How to use Microsoft WVD, Windows 10 multi-session, FSLogix, & MSIX app attach to build an Azure-powered virtual desktop experience com Locate and click the gear for the internet options and click. Close all browser windows and try again. Citrix Receiver for Windows application window might appear automatically even if you have not opened the application. ![]() VDI not working? Try the following first:
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